OUR OFFICE
VISIT OUR NEW
CORPORATE OFFICE
P No 53, Gate Way Villas, Bandlaguda Village, Hyderabad, TG, 500068, India
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Why can’t I see the Cash On Delivery (COD) option?
- If the Cash On Delivery (COD) option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate address (where COD is available).
How do I cancel the order I have placed?
- Tap on “My Orders” section under the main menu of your App/Website and then select the order you want to cancel. The 'Cancel' option will only be available before your order is shipped. If you are facing an issue, please email us at connect@beemonk.in and we will sort it for you.
In case I return the products, will the COD/Shipping/Gifting charges be credited back?
- No. These are charges applicable each time an order is placed and are non-refundable.
Are there any additional shipping charges?
Beemonk provides FREE shipping for all orders above ₹499 in India. A shipping charge of ₹50 is payable only on orders below ₹499. Minimum order value should be ₹199 (excluding GST).
How long will it take for my order to be delivered?
- Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
INFORMATION ABOUT US
